Community Guidelines

Treat every member of the community with respect. We do not tolerate:

• Harassment, bullying, intimidation, or threats of any kind
• Hate speech or content targeting people based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or any other protected characteristic
• Stalking or unwanted, repeated contact after someone has asked you to stop
• Sharing someone else's private information, including their address, phone number, schedule, or photos, without consent
• Impersonating another person, or misrepresenting your school affiliation or verification status

Content that is abusive or objectionable is strictly prohibited, including:

• Pornographic, obscene, or sexually explicit material
• Graphic violence, gore, or content that promotes or glorifies self-harm
• Offensive, demeaning, or discriminatory content
• Content that promotes or organizes illegal activity
• Spam, scams, phishing, or deceptive listings
• Repetitive or bulk posting designed to flood the marketplace

Do not list, sell, or promote any item that is illegal or unsafe, including:

• Illegal drugs, controlled substances, or drug paraphernalia
• Prescription medications or medical devices
• Weapons, firearms, ammunition, or explosives
• Alcohol, tobacco, vaping products, or cannabis products
• Stolen property, or anything you do not have the right to sell
• Counterfeit, replica, or unauthorized goods
• Recalled items
• Live animals
• Academic cheating services, completed assignments, or exam materials
• Other people's personal information or data
• Any item prohibited by applicable law or by your school's policies

Housing listings are covered by federal, state, and local fair housing laws.

You may not post a housing listing, statement, or advertisement that expresses a preference for, limitation on, or discrimination against anyone based on race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic.

This applies to how a listing is worded, not just its intent. Phrases describing a preferred type of roommate or tenant based on a protected characteristic are not allowed, even when written casually or with good intentions.

Discriminatory housing listings are removed, and accounts that post them may be suspended or banned.

If you list tickets:

• Follow all applicable state resale laws. Some states restrict reselling above face value.
• Follow the transfer and resale policies of the venue, event, or school. Many schools prohibit transferring or reselling student tickets, and doing so can cost you your ticket privileges.
• Only list tickets you actually possess and have the right to transfer.

We are not able to help if a ticket is invalidated, revoked, or refused at the door.

Protect yourself during every transaction:

• Meet in public, well-lit places on or near campus
• Meet during daylight hours when you can
• Bring a friend, and tell someone where you're going
• Inspect the item before you pay
• Never share financial account details, passwords, or verification codes
• Be cautious of deals that seem too good to be true
• Trust your instincts — leave any situation that feels off

Verification confirms a school email address, not a person's character. Treat every meetup as you would meeting any stranger.

If you feel unsafe or witness criminal activity, contact campus security or local law enforcement immediately.

If you see content or behavior that violates these guidelines, use the Report button on a listing, seller, or message. You can also Block any user to immediately stop seeing their listings and messages.

We review every report and act on objectionable content and abusive users promptly, and in most cases within 24 hours. Users who violate these guidelines may have their content removed and their accounts suspended or banned.

Reporting is confidential. The person you report is not told who reported them.

Depending on the severity and history of a violation, we may:

• Remove the content
• Issue a warning
• Restrict access to certain features
• Suspend the account temporarily
• Permanently ban the account

Serious violations — including threats, harassment, fraud, sexual content, and discriminatory housing listings — may result in an immediate permanent ban with no warning.

If you believe your account was actioned in error, email support@mycollegemarketplace.com with your username and a brief explanation. We'll review it.

Questions or concerns? Reach our team at support@mycollegemarketplace.com